FAQ


【Shipping】

All orders in the U.S. are shipped via USPS First Class Mail. All international orders are shipped via USPS First Class International.
Please allow 2-5 business days for products production and a following 1-2 weeks for USPS to transit it to your destination. International orders may take 1-3 weeks for transit. The customer will be notified once order is shipped along with a tracking number via email.

【Returns】

ALL PURCHASES ARE FINAL SALE, NON-EXCHANGEABLE, & NON-REFUNDABLE  However, if your product is received damaged or defective, please contact me through the "Contact" tab or email sdessalines933@gmail.com within 10 days of delivery with your order number, first & last name, and a photo of the damage, and you will receive a free replacement of that same item.

Vendoring Opportunities

Serious inquiries only! Please visit the 'Contact' Page for emailing and inquiries

Commissions

Commission services are customized artwork done for clients. Requests can be made through email or direct messaging through social medias. Once I have approved of the request I will give the client a vague quote for cost as well as an estimated time frame at which the commission will be completed. Then I will make a full drawing sketch based on what information the client has given. After the final design is confirmed, I will then be able to give the client an exact price of said commission. In order to secure their spot and for me to officially start on the work, I will require at least a 50% deposit of the final price. Clients are NOT allowed to pay full price of commission, I will accept no more than 75% of the entire cost. The rest of the payment will be due after the piece is finished and approved. All payments are final, non refundable, and non exchangeable. Minor changes to the final piece can be done but only to an extent for additional charges may be applied if the piece is subjected to major changes. If you have serious inquiries regarding commissions please contact me through email at sdessalines933@gmail.com

【Grad Caps】

 Grad Cap Order Request Form: 

Grad Caps Link

Click the "Gold Grad Cap Icon" to be sent to a Google Docs form. This will allow you to fill out an order request for graduation caps and also explain more information about the process.

NOTE*

Grad Cap Requests are now open for the Summer Grads ONLY

Requests will close August 1st

Fall Requests will open October 1st